rubah4 Privacy Policy

1. Introduction

rubah4 operates an online betting platform serving users primarily in Indonesia and other permitted jurisdictions. We recognize that privacy is a fundamental right, and we are committed to protecting the personal information you provide to us. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal data when you access or use the rubah4 Platform.

By creating an account on rubah4, depositing funds, placing wagers, or otherwise using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the rubah4 Platform.

2. Data Controller

For the purposes of applicable data protection laws, rubah4 (operating at the domain rubah4.cam) is the data controller responsible for your personal information. All inquiries regarding your personal data, data protection practices, or this Privacy Policy should be directed to:

Email: [email protected]

3. Data We Collect

rubah4 collects several categories of personal data to operate the Platform, comply with legal obligations, and provide you with a secure and personalized experience. The data we collect includes:

3.1 Account Registration Data

When you register an account on rubah4, we collect:

• Full name (as it appears on your government-issued identification)
• Date of birth (to verify you are at least 21 years of age)
• Email address (for account communications and password recovery)
• Phone number (for account security and two-factor authentication)
• Residential address (city, province, postal code)
• Username and password (encrypted and stored securely)
• Currency preference (Indonesian Rupiah / IDR)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and responsible gaming requirements, we collect:

• Government-issued identification (KTP, passport, or driver's license)
• Proof of address documents (utility bill, bank statement, or government correspondence)
• Selfie photographs for identity verification (in some cases)
• Payment method verification documents (bank account statements, e-wallet screenshots)

3.3 Financial Transaction Data

When you deposit or withdraw funds, we collect:

• Bank account details (bank name, account number, account holder name) for Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, etc.)
• E-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja phone numbers or account IDs)
• Transaction amounts, dates, and times
• Transaction status and processing logs

3.4 Usage and Behavioral Data

To improve our services and personalize your experience, we automatically collect:

• IP address and geolocation data (country, region, city-level)
• Device information (device type, operating system, browser type and version)
• Wagering history (games played, bet amounts, outcomes, timestamps)
• Session duration and activity logs
• Pages visited, features used, and click patterns
• Referral sources (how you arrived at rubah4)

3.5 Communications Data

When you interact with rubah4 customer support, we collect:

• Live chat transcripts
• Email correspondence
• Support ticket history
• Feedback and survey responses

4. How We Use Your Data

rubah4 processes your personal data for the following purposes:

5. Legal Basis for Processing

rubah4 processes your personal data under the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the rubah4 Terms & Conditions), including account creation, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC/AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights.
• Consent: Where required by law, we obtain your explicit consent for processing (e.g., marketing communications). You may withdraw consent at any time.

6. Data Sharing & Disclosure

rubah4 does not sell your personal data to third parties. However, we may share your data with the following categories of recipients for the purposes described in this Privacy Policy:

• Payment Processors: We share transaction data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Game Providers: We share session data with game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, etc.) to deliver live casino and slot game content.
• KYC Verification Partners: We may share identity documents with third-party verification services to conduct automated identity checks and fraud detection.
• Regulatory Authorities: We may disclose data to our licensing authority, financial regulators, and law enforcement agencies when required by law or to comply with legal process.
• Legal Advisors and Auditors: We may share data with legal counsel, accountants, and auditors for compliance, audit, and legal defense purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

7. Data Security

rubah4 employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and rubah4 servers is encrypted using 256-bit SSL/TLS encryption.
• Secure Data Storage: Personal data is stored on secure servers with restricted access controls, firewalls, and intrusion detection systems.
• Password Hashing: User passwords are hashed using industry-standard cryptographic algorithms and are never stored in plain text.
• Two-Factor Authentication (2FA): We offer optional two-factor authentication to add an additional layer of account security.
• Access Controls: Access to personal data is restricted to authorized rubah4 personnel on a need-to-know basis and is logged for audit purposes.
• Regular Security Audits: rubah4 undergoes regular third-party security audits and penetration testing to identify and remediate vulnerabilities.

While we take all reasonable precautions to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

8. Data Retention

rubah4 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active account plus 7 years following account closure (to comply with AML and financial record-keeping requirements).
• Transaction Records: Retained for a minimum of 7 years following the transaction date as required by financial regulations.
• KYC Documents: Retained for 7 years following account closure or as required by the licensing jurisdiction.
• Communications: Customer support transcripts and emails are retained for 3 years for dispute resolution and quality assurance purposes.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within 30 days.

Following the expiration of the retention period, your personal data will be securely deleted or anonymized in accordance with our data deletion policy.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data rubah4 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances.
• Right to Data Portability: You may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact rubah4 at [email protected]. We will respond to your request within 30 days. If we are unable to fulfill your request, we will explain the reason and inform you of your right to lodge a complaint with a supervisory authority.

10. Cookies & Tracking Technologies

rubah4 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Required for the Platform to function (e.g., session management, login authentication). These cookies cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language, currency) to provide a personalized experience.
• Analytics Cookies: Collect anonymous usage data to help us understand how users interact with rubah4 and improve the Platform.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising (only used with your consent).

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect your experience on the rubah4 Platform.

11. International Data Transfers

rubah4 operates internationally, and your personal data may be transferred to, stored in, or processed in countries outside of Indonesia, including jurisdictions that may not provide the same level of data protection as Indonesia. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by relevant data protection authorities
• Data processing agreements with third-party service providers
• Adequacy decisions recognizing equivalent data protection standards in the destination country

By using rubah4, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy.

12. Changes to This Privacy Policy

rubah4 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by email (to the address registered on your account) or by posting a prominent notice on the Platform.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Continued use of rubah4 following notice of changes constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact rubah4 at:

• Email: [email protected]
• Live Chat: Available 24/7 on the rubah4 Platform

For questions regarding your legal rights under these Terms, please refer to our Terms & Conditions. For frequently asked questions about account usage, deposits, and withdrawals, please visit our FAQ page.